Dr. Jacobs is faculty on the Cornea and Refractive Surgery Service at Mass Eye and Ear, and associate professor of ophthalmology at Harvard Medical School. She was medical director for Boston Foundation for Sight from 2006-2018, and prior to that served 15 years as director, Cornea Service at Beth Israel Deaconess Medical Center in Boston.

Dr. Jacobs is a past-president of Contact Lens Association of Ophthalmologists (CLAO) and currently serves as editor-in-chief for Eye and Contact Lens. She has over 90 peer-reviewed publications in the fields of ocular surface disease, corneal ectasia, cornea and refractive surgery, evidence-based medicine, and contact lenses in health and disease. She is also recipient of the Lifetime Achievement Award of the American Academy of Ophthalmology.

Dr. Jacobs earned her M.D. from Harvard Medical School and an M.Sc. in physiological sciences from the University of Oxford as a Rhodes Scholar.